At Vape Bros Australia (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, place an order, or interact with our services.
Personal Information
* Full name
* Email address
* Phone number
* Billing and shipping address
* Payment information
* Date of birth or age verification information where required by law
Automatically Collected Information
When you visit our website, we may automatically collect:
* IP address
* Browser type and device information
* Pages visited and browsing activity
* Website usage statistics
* Cookies and similar tracking technologies
We use your information to:
* Process and fulfill orders
* Verify customer eligibility and age requirements
* Provide customer support
* Communicate order updates and shipping information
* Improve our website and services
* Prevent fraud and unauthorized transactions
* Comply with legal and regulatory obligations
* Send promotional communications where you have opted in
Payment Security
We take reasonable measures to protect your payment and personal information. Payment transactions are processed through secure payment providers and encrypted technologies designed to safeguard customer data.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You can modify your browser settings to refuse cookies; however, some website features may not function properly.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share information with:
* Payment processors
* Shipping and delivery partners
* Website hosting and technology providers
* Professional advisors
* Government authorities or regulators when required by law
These third parties are only provided with information necessary to perform their services.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Marketing Communications
If you subscribe to our marketing communications, we may send you updates, promotions, and product announcements. You may unsubscribe at any time by following the unsubscribe instructions in our emails.
Your Rights
Depending on applicable laws, you may have the right to:
* Access your personal information
* Request correction of inaccurate information
* Request deletion of your information
* Withdraw consent for marketing communications
* Request details about how your information is used
To exercise any of these rights, please contact us using the details below.
Data Security
We implement reasonable technical, administrative, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our products and services are intended only for adults of legal age. We do not knowingly collect personal information from individuals who are under the legal age required to purchase vaping products in their jurisdiction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of any revised Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Vape Bros Australia
Email: info@vapebrosaustralia.com
Website: https://vapebrosaustralia.com/
By using our website, you acknowledge that you have read and understood this Privacy Policy.