Terms & Conditions
Welcome to Vape Bros Australia. These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website and services.
1. About Us
Vape Bros Australia (“we,” “our,” or “us”) operates an online store providing vaping-related products, accessories, and related merchandise to eligible customers within Australia.
2. Eligibility
By using our website and purchasing products, you confirm that:
* You are at least 18 years of age or the legal age required to purchase vaping products in your jurisdiction.
* You have the legal capacity to enter into a binding agreement.
* All information provided by you is accurate and complete.
We reserve the right to request age verification at any time.
3. Products and Availability
We make every effort to ensure product descriptions, images, and pricing are accurate.
However, we do not guarantee that:
* Product descriptions are error-free.
* Product images perfectly represent actual products.
* Products will always be available.
We reserve the right to modify, discontinue, limit, or remove products without prior notice.
4. Orders
All orders are subject to acceptance and availability.
We reserve the right to:
* Refuse any order.
* Cancel orders suspected of fraud or misuse.
* Limit quantities purchased.
* Request additional verification before processing an order.
An order confirmation email does not constitute final acceptance of your order.
5. Pricing
All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.
Prices may change without notice.
In the event of a pricing error, we reserve the right to cancel or refuse affected orders and issue an appropriate refund if payment has already been received.
6. Payments
Payment must be received and verified before an order is processed.
By submitting payment, you confirm that:
* You are authorized to use the selected payment method.
* Payment information provided is accurate.
* Sufficient funds are available.
Additional terms relating to payment are outlined in our Payment Policy.
7. Shipping and Delivery
Shipping times provided are estimates only.
Vape Bros Australia is not responsible for delays caused by:
* Shipping carriers
* Weather events
* Customs inspections
* Public holidays
* Incorrect customer information
* Circumstances beyond our reasonable control
Further details can be found in our Shipping Policy.
8. Returns and Refunds
Returns, refunds, exchanges, and warranty claims are governed by our Refund & Returns Policy and Warranty Policy.
Customers should review these policies before making a purchase.
9. Customer Responsibilities
Customers are responsible for:
* Providing accurate account and shipping information.
* Maintaining the confidentiality of account credentials.
* Using products in accordance with manufacturer instructions.
* Complying with applicable laws and regulations regarding vaping products.
10. Intellectual Property
All website content, including but not limited to:
* Text
* Images
* Graphics
* Logos
* Product descriptions
* Website design
is the property of Vape Bros Australia or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
11. Prohibited Conduct
You agree not to:
* Use the website for unlawful purposes.
* Interfere with website security or functionality.
* Attempt unauthorized access to systems or data.
* Submit false or misleading information.
* Engage in fraudulent activity.
Violation of these Terms may result in suspension of access and cancellation of orders.
12. Limitation of Liability
To the maximum extent permitted by law, Vape Bros Australia shall not be liable for:
* Indirect or consequential losses.
* Loss of profits or revenue.
* Business interruption.
* Data loss.
* Damages resulting from misuse of products.
Our total liability shall not exceed the amount paid by the customer for the relevant order.
13. Product Use Disclaimer
Customers are solely responsible for the safe and lawful use of products purchased from Vape Bros Australia.
Users should carefully follow all manufacturer instructions, warnings, and recommendations.
Vape Bros Australia is not responsible for injuries, damages, or losses resulting from improper product use.
14. Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law.
Where applicable, customers are entitled to consumer guarantees provided by law.
15. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
16. Third-Party Links
Our website may contain links to third-party websites.
We do not control or endorse these websites and are not responsible for their content, products, services, or privacy practices.
17. Website Availability
We do not guarantee uninterrupted access to our website.
We reserve the right to:
* Modify website functionality
* Perform maintenance
* Suspend access temporarily
* Update content without notice
18. Indemnification
You agree to indemnify and hold harmless Vape Bros Australia, its directors, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from your breach of these Terms or misuse of our products or services.
19. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes become effective upon publication on our website. Continued use of the website constitutes acceptance of the revised Terms.
20. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Australian courts.
21. Contact Information
For questions regarding these Terms & Conditions, please contact:
Vape Bros Australia
Email: info@vapebrosaustralia.com
By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.